We take your privacy seriously. This document clearly explains how online88 collect, use, protect, and manage your personal data as a user of our platform.
Our Privacy Commitment
Six layers of privacy protection to keep your personal data safe at all times on the online88.
All communications between your device and our servers online88 protected with 256-bit SSL encryption — the same security standard used by leading banking institutions worldwide.
All our data handling practices fully comply with Malaysia's Personal Data Protection Act (PDPA) 2010 — ensuring your rights as a Malaysian user are protected under local law.
Your data is stored in a secured server environment protected by multi-layered access controls, advanced firewalls, and real-time threat monitoring 24 hours a day, 7 days a week.
You have full rights to access, amend, or request the deletion of your personal data at any time. Requests can be submitted directly through our support team, who are ready to assist.
online88 never sells, rents, or trades your personal information to any third party for marketing purposes without your explicit consent.
Official App online88 for Android and iOS is equipped with biometric authentication and secure sessions that protect your account even if your device falls into someone else's hands.
online88 ("we", "our platform") is committed to protecting the privacy of every user on our platform. This Privacy Policy clearly explains the types of personal data we collect, how it is used, and the measures we take to keep your information safe and secure.
This document applies to all users who register for or use the services of online88 — including the official website and mobile app for Android and iOS. By registering an account or continuing to use our platform, you agree to the collection and use of data as described here.
This Privacy Policy should be read together with Terms and Conditions and fully comply with Malaysia's Personal Data Protection Act (PDPA) 2010.
Note: We encourage you to read this document in full. If any section is unclear, our support team online88 available to assist you via live chat 24/7.
online88 collects various types of personal data based on service requirements and applicable legal obligations. The data we collect is as follows:
| Data Type | Examples of Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, MyKad/passport number, date of birth, gender | Account verification, KYC, legal compliance |
| Contact Data | Email address, phone number, residential address | Account communications, notification delivery, customer support |
| Financial Data | Bank account number, e-wallet details, transaction history | Deposit processing, withdrawals, AML compliance |
| Technical Data | IP address, device type, browser, operating system | Account security, fraud detection, platform improvements |
| Gaming Data | Game history, betting logs, gaming habits | Service maintenance, responsible gambling |
We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive data such as medical information or religious beliefs unless required by specific laws.
Personal data collected is used by online88 for the following purposes:
We do not use your data to make automated decisions that negatively affect you without the involvement of a responsible human.
online88 does not sell, rent, or trade your personal data to any third party for commercial purposes. However, data may be shared in the following limited circumstances:
All third-party service providers we engage are required to meet security and privacy standards at least equivalent to our own policy.
We take data security extremely seriously. online88 implement multiple layers of technical and organisational protection to safeguard your personal data from unauthorised access, loss, or alteration:
While we take all reasonable measures to protect your data, no system can guarantee 100% absolute security. We encourage you to also take personal precautions, such as using a strong password and never sharing your login credentials with anyone.
online88 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. The types of cookies we use are as follows:
You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of some parts of our platform.
As a user online88 and as a Malaysian citizen, you have the following rights regarding your personal data under Malaysia's PDPA:
You have the right to request a copy of the personal data we hold about you at any time.
If your data is inaccurate or outdated, you have the right to request an immediate correction.
Under certain circumstances, you may request the deletion of your personal data from our systems.
You may opt out of having your data processed for direct marketing purposes at any time.
You have the right to receive your data in a structured, machine-readable format if required.
You may request that we restrict the processing of your data under certain circumstances.
To exercise any of the above rights, please contact our customer support team via live chat or email. We will process your request within a reasonable timeframe in accordance with applicable legal requirements.
We retain your personal data for as long as your account is active or as long as necessary to provide services to you. After account closure, we may retain certain data for a specified period for the following purposes:
Once the retention period has ended, your data will be securely deleted or anonymised in accordance with our established procedures.
Financial transaction data is retained for a minimum of seven years in accordance with Malaysian legal requirements relating to financial records and anti-money laundering.
Platform online88 uses services from trusted third-party providers to handle certain functions — including payment processing via DuitNow, FPX, Touch 'n Go, GrabPay, and Boost; KYC verification systems; and platform analytics.
All these third-party providers are required to:
We are not responsible for the privacy policies of other websites or services you may visit through links on our platform. We encourage you to read the privacy policy of each service you use separately.
online88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or new platform features. When material amendments are made, we will:
Continued use of the platform online88 after amendments are published will be deemed your acceptance of the revised policy. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our team through the following channels:
We are committed to responding to all privacy-related inquiries within a reasonable timeframe. For requests exercising rights under the PDPA, we will process and respond within 21 business days from the date the request is received.
Your privacy is not merely a legal obligation to us — it is the foundation of trust we build with every player online88.
With 256-bit SSL encryption and Malaysia PDPA compliance, your personal data is always protected at online88. Register for free and enjoy over 500 games with easy and secure MYR transactions.